What our customers say about us...
I would just like to let you know that the service I have received from you at Newtons has been outstanding yet again. The courteous and prompt service was once again 1st class and has been since I bought my Civic four years ago. I would like to point out that it is not the first time the service has been so good, it is ALL the time! This is what prompted me to write. So a big thank you to all at Newtons especially the service team they really are doing a great job. All the best and keep up the good work! Kind regards,
“Dear Customer Services, Yesterday (8th Aug) I picked up my first ever new vehicle, a Honda CRV Black Edition Petrol Auto. I was dealt with by Chris Higgs at Newton Honda, Croydon and can honestly say it was the excellent customer service from Chris and the whole team at Croydon that sealed the deal. The whole process was seamless and extremely professional. If possible could you please pass this email to the senior leadership team for the region and thank the principle at Croydon.”
"With reference to my Honda Jazz first service, I wish to express me sincere thanks. The car was returned to me in immaculate condition. It is a credit to you and Honda for the way my service was conducted. I would have no hesitation in recommending any of my friends to purchase a Honda as I have nothing but praise in the way you deal with your customers with courtesy and efficiency. This is the sixth Honda I have purchased with your company and will continue to do so providing my health and age permit me to do so. I am no approaching 90."
Yes we are very happy with our new Car. I would also like to put on record how helpful Wayne Wallace has been during the sales process. You are fortunate to have such a diligent member of staff and trust you will advise him of our appreciation. Finally we were so pleased to see Terry still with you proving you are a caring Company.
As a follow up to our conversation the other day, please let Dan know our reaction to the service Carol and I received. A well spoken and charming young man introduced himself and took our details, showed us a car, took us for a test drive and sold us the car. We were so impressed with his manner and manners, his knowledge of the product and the lack of a hard sell. When he told us he was 18 with 3 weeks in the job albeit with some prior work experience, we were amazed. A credit to his parents and to Newton Honda and an accomplished musician? He will go far. Embarressing enough for the daily meeting? You were ok too! Very best wishes David & Carol Bedwell
Mr & Mrs Bedwell
I am writing to say how pleased my husband and I were last week to have been helped by Dan Noble, a new member of your staff. Dan first assisted me the week before when I was collecting my Honda Accord following a repair. My husband had suggested that I have a look at new or fairly new cars while at the Honda showroom, as our amazingly reliable 15 year old Accord was becoming less dependable. Dan was helpful, informative and pleasant. Following our discussion, he contacted me, asking if we'd like to proceed further. We arranged a date to test drive two cars. Again, Dan was most helpful. He was able to describe the positive qualities of the car we were interested in, with energy and enthusiasm, but without making us feel under undue pressure to buy - an excellent approach for us. The result was we were relaxed and glad to buy, and now we are very soon to be the owners of a new Jazz Ex. We were also assisted by Terry Learner, and by Jody Jackson in finalising the sale. They, too, provided an excellent service, but we wanted to write concerning Dan particularly as we know he is new to your team. It was a pleasure to do business with three such pleasant and helpful Honda representatives. With best wishes Ann Curno
Mr & Mrs Curno
Thank you for looking after me and making me feel special. Particularly Terry, Wayne, Jodie, Christine, Aaron and Dan. Took my new sporty Civic out for its first run today - it is fabulous just like your customer service. I am lovin' it!!! Thank you.
Mrs J Tanner
Just wanted to drop you a quick message to say thank you for all your help with the purchase of my Civic. It's such a relief to be driving a car that I don't have to hesitate about, and she has been running beautifully, just really pleased! It was a little bit intimidating making that kind of decision, especially in the circumstances I'm in, so again just wanted to say how appreciative I am that the process was made as easy as it was and in helping me to make those decisions confidently. Wish you all the best! Kindest regards, Samia
This is first time I have used this company, and the service excellent. More then happy to use them on a regular basis from now on. Will definitely recommend others to take their cars there for service or mot.
Angelo was a pleasure to do business with avery nice guy knows his stuff, hang on to him mangement material very pleased wtih my car. cheers Steve
Mr S Appleyard
"Please convey my thanks to Angelo for the help he gave me and my wife in buying a new Honda Jazz. He found us the car we wanted, after we turned down the first two he offered, in spite of his distracting personal situation. He explained the GAP insurance to us and he gave me good advice about the old Jazz (which I ignored). The whole process went smoothly and we are very happy with our new car."
I would just like to express thanks to Joe, Jodie and the team at Newton Honda that prepared the new Honda Civic purchased in April. We made 3 visits before settling on this car but didnt feel pressured at any time. All was carefully explained from the choice of spec to options through to finance. Our car arrived at Newton Honda and was ready for us a week earlier than expected. Joe dealt with us from the beginning through to handover which was a comprehensive introduction to the car and concluded with a very nice touch which I wont say anymore to avoid spoiling it for others. It was also well worth taking the Diamond Brite option, particularly when you first glimpse your fully prepped car. We are very pleased with the car. It is a great ride and has lots of features included. Well done Newton Honda.
Dear Sirs, I have recently purchased a Honda jazz from your firm and the sale was handled by Elliot Stock, about whom I cannot speak highly enough. His handling of an 85 year old client was immaculate and I speak as a Senior Executive - many years ago - in the claims and Insurance Dept of London Transport. Nothing was too much trouble for him and I was most impressed. You have a gem in this young man. Yours Sincereley F Slegg
Dear Sirs, Thank you for your recent letter regarding the service offered by your staff at the time of our recent visit to your office. My wife and I consider the service and hospitality offered by Mr Wallace and Mr Cox was outstanding and have no difficulty in marking 5 out of 5